refund policy

1. About This Policy

NomoreCredit is a cloud-based billing and invoice management platform that operates on a wallet-based pay-per-use model. Users add funds to their wallet and use the available balance for invoice generation and other supported platform services.

2. Wallet Recharges

Users may add funds to their NomoreCredit Wallet through supported payment methods. Wallet balances are credited to the user's account after successful payment confirmation. Users are advised to verify the recharge amount before completing any transaction.

3. Service Usage Charges

NomoreCredit follows a pay-per-use model. Charges are deducted from the user's wallet balance only when invoice generation or other services are utilized. Service charges already consumed through platform usage are **non-refundable**.

4. Eligible Refund Requests

Refund requests may be considered under the following circumstances: All refund requests are subject to verification and approval by NomoreCredit.

5. Non-Refundable Situations

Refunds will generally not be provided for: Services already utilized, user mistakes during wallet recharge, incorrect information provided by the user, or promotional credits/bonuses.

6. Wallet Balance Withdrawal

Users may request withdrawal of eligible unused wallet balance. Withdrawal requests are subject to: Account and identity verification, banking information verification, and fraud prevention checks. Approved withdrawals are processed within **7 working days**.

7. Failed Transactions

In cases where payment is deducted but wallet credit is not reflected: Users should contact support with transaction details. Upon verification, the transaction will be credited to the wallet or refunded to the original source.

8. Refund Processing Time

Approved refunds may take between **3 to 7 working days** to be processed. Actual timelines may vary depending on banking systems and financial institutions.

9. Fraud Prevention

NomoreCredit reserves the right to deny refund or withdrawal requests if: Fraudulent activity is suspected, false information is provided, or platform policies are violated.

10. Modification of Policy

NomoreCredit reserves the right to modify or revise this Refund Policy at any time without prior notice. Updated policies become effective immediately upon publication.

11. Contact Information